Vi Customer Care Number Toll-Free Helpline No. Vi Complaint Number Email ID 2024

Vi Customer Care Toll Free Number 2024: Vodafone Idea called Vi is the third most popular telecom network in India. If you are one of the Vi SIM users, you can contact the Vi Customer Care Team by dialling a 24×7 working toll-free helpline number. Any Vi user can contact the Vodafone Idea support team through Live Chatting, WhatsApp number, Vi Customer Care Executive Number, Vi Helpline Number, Vi Complaint Number, Mobile App, Email ID & request a callback online.

You are also free to call the Vi Complaint Number if your SIM-related issues are not fixed on time or the solution is unsatisfactory. The Vi Support Center is always there to help needy users with an all-around customer experience.

No matter what Vi coverage area you are in, 5G or 4G, you will get a hassle-free customer experience from the Vi Customer Care Service Team. Note that the helpline numbers are the same for Vi Prepaid and Vi Postpaid SIMs. If there is a change, we will provide all the contact details here.

Vi Customer Care Number Toll-Free 24×7

(Vodafone-idea) Vi Customer Care DetailsVi SIM Customer Care Numbers
Vi Customer Care Number199
Vi Complaint Number198
Vi Helpline Number199
Vi Customer Care Number From Other Networks9920055666
Vi WhatsApp Number9654297000
Vi Postpaid Customer Care Number

How To Talk To Vi Customer Executive

  1. Launch the caller app.
  2. Dial this Vi customer care executive number: 198
  3. Choose your IVR language.
  4. Press the appropriate number 9 to talk to the customer executive.
  5. Your call will be connected to any of the available vi customer executives.
  6. Now, talk with the Vi live agent and your query is solved.

Vodafone idea Helpline Numbers

Vi Helpline Number DetailsVi Helpline Numbers
Vi Customer Care Helpline Number (Short Code)199
Vi Complaint Number (Short Code)198
Vi Complaint Number (Long Code)xxxxxxx198
Vi Customer Care Helpline Number (Long Code)xxxxxxx198
Vi Do Not Disturb (DNB) Service1909
Vi Value Added Services (VAS) Deactivate155223
Vi Mobile Number Tele verification59059
Vi Mobile Data Activation/Deactivation1925
Sakhi Helpline1800123100
Vi Mobile Number Portability (MNP) Helpline Number18001234567
Emergency Alert Service55100
Vodafone idea Helpline Contact Numbers

Vi Helpline Numbers State Wise

These Vodafone idea appellate authority numbers work from Monday to Friday and are accessible between 10:00 AM and 6:00 PM. The email addresses can be used to contact you anytime, but you will receive the reply during working hours.

State (Circle)Vi Helpline NumbersVi Customer Care Email ID
Andhra Pradesh & Telangana9948002240[email protected]
Madhya Pradesh & Chattisgarh9713377766[email protected]
Assam9706024365[email protected]
Maharashtra & Goa020 71718181[email protected]
Mumbai9820015713[email protected]
Bihar & Jharkhand9709018279[email protected]
Delhi & NCR01171032211[email protected]
Odisha9090010078[email protected]
Gujarat7567860602[email protected]
Punjab9888012346[email protected]
Haryana9813090003[email protected]
Rajasthan9828996200[email protected]
Himachal Pradesh9736397363[email protected]
Tamil Nadu9962099625[email protected]
Jammu & Kashmir9796097979[email protected]
West Bengal9093118992[email protected]
Karnataka8071712000[email protected]
NESA9774024365[email protected]
UP EAST9721980180[email protected]
UP WEST9719143245[email protected]
KOLKATA9088118992[email protected]
KERALA9946123456[email protected]
Vi SIM Appellate Authority Contact Details

Vi Complaint Number

Vi Complaint Number DetailsVi Complaint Number
Vi Complaint Number Toll-Free198
Vi Complaint Email ID

How To Register Complaint in Vi App & Online:

  1. At first, visit this URL:
  2. Login to your Vodafone Idea network account.
  3. When logged in, you will find the Vi online dashboard.
  4. You will find a support-related option like help or complaint in the main menu.
  5. Just tap on the appropriate option to register your vi complaint online.
  6. You can also use the Vi mobile app to submit your complaint.
  7. The best way to register your Vi SIM-related problem is by calling 198.
  8. Talk to the customer care executive and ask him to register your complaint.
  9. The same steps can be applied in the Vi App to register your complaint.

You can also track your Vi complaint request status online and via the complaint number. The mobile app can also be used to track the status.

Vi Customer Care Email ID

Vodafone idea support team’s official customer care email address is “[email protected]”. I will show the steps to contact the Vi help centre through Email ID.

Vi Customer Care Email ID DetailsVi Customer Care Email Address
Vodafone Idea Customer Care Email Address[email protected]
Vi Support Email ID

Steps To Contact Vi Support Center Via Email

  1. First, log in to your email account linked to your Vi mobile number.
  2. Now, compose a new message.
  3. Enter the email address in the table above in the receiver’s address.
  4. In the subject, enter the main topic related to your issue.
  5. Briefly describe your problem in the message body.
  6. You can also attach a few files, like images of your issue.
  7. Finally, send the email by clicking on the small arrow icon.

Now, you have to wait for the reply from the telecom company.

Vi Customer Care WhatsApp Number

Vodafone Idea Telecom company is available on WhatsApp to help customers. The number can be seen in the table below.

Vi WhatsApp Contact DetailsVi Customer Care WhatsApp Number
Vi WhatsApp Number9654297000
Vi SIM WhatsApp Number

Steps To Contact Vodafone Idea Support Team Via WhatsApp

  • Open your phone’s contacts list and save the Vi WhatsApp number.
  • Launch your WhatsApp and search for Vi.
  • Open the chat and send “Hi”.
  • Now, you will be connected to the WhatsApp customer care service.
  • You can now manage your Vi prepaid/postpaid account using WhatsApp.
  • Done.

How To Use The Vi Mobile App To Contact The Helpline Center

  • Download the official Vodafone Idea mobile app.
  • The Vi application is available on the Google Play and Apple App Store.
  • When the downloads are complete, install the app and then launch it.
  • Login to your Vi prepaid or postpaid account via connection number & OTP.
  • You will be logged into your SIM account dashboard.
  • You can manage your Vi number within a few seconds from the dashboard.
  • Go to the Main Menu and click the support icon to ask for help.
  • To solve your query, You will find many methods, like Live Chat and Email ID.

Vi SIM Customer Care Live Chat Feature For Quick Assistance & Solution

There are two ways to access the Vi customer care live chatting service: Mobile app and online. I will show the online method to use the live chat feature. The Mobile app users need to download and log in to their account. You will find the live chat icon to start using this when logged in.

  • Visit this URL:
  • You will see a pop-up like a message box on the right side.
  • Choose your account type: Prepaid or Postpaid.
  • Select the service for which you are looking for.
  • In the end, close the chat by clicking on the “end chat” option.

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Frequently Asked Questions (FAQs)

What is The Toll-Free Vi Customer Care Number?

The toll-free customer care number for Vodafone Idea SIM users is 199. You can call from your other network number or non-vi number by dialling 9920055666.

Is Vi Available On WhatsApp?

Yes! The Vi network operator is providing its support service through WhatsApp. You must save the Vi WhatsApp number 9654297000 on your phone to start using it.

How To Live Chat With Vi Customer Care Executive?

To start live chatting with the Vi customer care executive, visit the official Vi portal. Click on the jumping red colour circle logo with two yellow small circles in it. You will be redirected to a new web page where the chat interface will be shown on your computer’s screen.

How To Register My Vi SIM-Related Complaint?

You can register your Vi prepaid or postpaid sim-related complaints through the customer care number, Vi online portal, Vi complaint number, Vi mobile app and Email ID.

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